Strategic technical services for sustainable business growth

POND HAWK'S TECHNICAL SERVICES

Software Development Coaching

We empower teams to stay at the forefront of the rapidly evolving tech landscape, driving success and excellence in software development.

Pond Hawk Technologies guides and coaches software development teams to effectively integrate new technologies to enhance and upgrade system capabilities. Our professional strategic coaching process enables teams to adopt and implement innovative solutions that support organizational growth.

Amazon Cloud Design, Implementation and Coaching

We create new Amazon Cloud environments from the ground up. Our expertise lies in achieving multi-account isolation and integration, as well as implementing VPN, Multi-VPC, and advanced networking solutions. Pond Hawk Technology also specializes in being a "Cloud Whisperer": we coach weekly to teach your team how to enhance and secure environments.

Voice Over Internet Protocol

Pond Hawk Technologies specializes in providing PBX setup and management services, with a focus on Freepbx (Asterisk) and 3CX systems. We have expertise in assisting Call Centers by customizing IVR systems, Call Queues for time conditions, and holiday schedules. Furthermore, we excel in establishing distributed call centers, facilitating setups where agents can effectively work from their homes.

Identity Management Systems

We implement professional customer identity and access management (CIAM) solutions that prioritize security and seamless user experiences. By leveraging platforms like Keycloak and Amazon Cognito, we ensure that your organization can implement a secure and frictionless CIAM system that scales effortlessly. Whether you require integration with social or enterprise identities, our tailored solutions guarantee secure authentication processes that safeguard sensitive data while offering a user-friendly interface. With our expertise, your organization will successfully navigate the complexities of CIAM while prioritizing both security and user satisfaction.

Software Evaluation, Verification, Assurance

Our Software Evaluation, Verification, and Assurance (SEVA) services encompass a range of activities aimed at ensuring the quality and reliability of software products. This includes pre-purchase assessment to evaluate the suitability of software for specific requirements, pre-sale preparation to address any potential issues before a sale, and the development of remediation plans to rectify identified shortcomings. SEVA plays a crucial role in ensuring that software meets quality standards and fulfills user expectations.

About Pond Hawk Technologies

We have successfully completed numerous projects that have generated substantial returns on investment for our clients. Our expertise lies in developing, and coaching teams to develop, long-lasting software solutions that deliver significant value to shareholders.